Terms of Service

1. Services

Podcast Growth Studio provides content repurposing services for podcasters. Our services include, but are not limited to:

• Editing and producing short-form video clips from podcast episodes.
• Creating audiograms, quote cards, and social media graphics.
• Writing show notes, blog posts, and newsletter content derived from podcast episodes.
• Producing YouTube-ready content and carousel posts.
• Additional content creation services as agreed upon between PGS and the Client.

The specific deliverables, scope, and pricing for each engagement will be outlined in a proposal, invoice, or written agreement provided to the Client before work begins.

2. Client obligations

To enable us to deliver our services effectively, the Client agrees to:

• Provide source materials: Supply all necessary podcast audio files, video recordings, transcripts, logos, brand assets, and any other materials required for the agreed deliverables, in a timely manner.
• Communicate promptly: Respond to questions, feedback requests, and approval requests within a reasonable timeframe to avoid delays in delivery.
• Provide accurate information: Ensure that all information and materials provided to PGS are accurate, complete, and do not infringe on any third-party rights.
• Grant necessary permissions: Grant PGS the necessary rights to use submitted materials (audio, video, images, logos) solely for the purpose of creating the agreed-upon deliverables.

3. Payment terms

3.1 Payment timing

Payment is required before work begins, unless a different arrangement is specified in writing. For retainer clients on monthly plans, payment is due at the beginning of each billing cycle.

3.2 Payment methods

We accept payment via the following methods:

• Wise: Fast international transfers with low FX fees. Recommended for most international clients.
• Payoneer: Especially convenient for clients already using Payoneer for outgoing freelancer or vendor payments.
• Bank wire: Direct bank wire transfer. Account details will be provided on your invoice.

We do not accept PayPal or Stripe. All invoices are issued in US Dollars (USD).

3.3 Currency and fees

All prices are quoted in US Dollars (USD) unless otherwise stated. The Client is responsible for any bank transfer fees, currency conversion charges, or payment processing fees that may apply on their end.

3.4 Late payments

If payment is not received by the agreed-upon date, PGS reserves the right to pause all work until the outstanding balance is settled. Invoices overdue by more than 14 days may be subject to a late fee of 5% of the outstanding amount.

4. Delivery

4.1 Standard turnaround

The standard delivery timeframe is 5 business days from the date we receive the Client's source materials and payment (whichever is later). Business days are defined as Monday through Friday, excluding public holidays observed by PGS.

4.2 Delivery method

Completed deliverables will be shared via a cloud storage link (such as Google Drive or Dropbox) or another mutually agreed-upon delivery method.

4.3 Delays

If the Client does not provide source materials on time, the delivery timeline will be adjusted accordingly. PGS will communicate any expected delays promptly and work to minimize disruption.

5. Revisions

5.1 Included revisions

Each deliverable includes one (1) round of revisions at no additional cost. A revision round consists of a single set of consolidated feedback submitted in writing (via email or project management tool).

5.2 Revision scope

Revisions cover minor adjustments and refinements to the delivered content, such as text changes, timing adjustments, color corrections, or layout tweaks. Revisions do not include fundamental changes to the creative direction, scope, or concept of the deliverable.

5.3 Additional revisions

Additional revision rounds beyond the included one will be billed at our standard hourly rate or a flat fee, as communicated to the Client before the additional work begins.

6. Intellectual property

6.1 Client ownership

Upon receipt of full payment, the Client owns all rights to the final deliverables produced by PGS. This includes the right to use, modify, distribute, and publish the content in any medium or format.

6.2 Source materials

The Client retains full ownership of all original source materials (audio recordings, video files, logos, brand assets) provided to PGS. We do not claim any rights over your original content.

6.3 Portfolio usage

PGS retains the right to use completed deliverables in our portfolio, website, social media, case studies, and marketing materials for the purpose of showcasing our work. If you prefer that your content not be used in our portfolio, you may opt out by notifying us in writing through our contact form at any time.

6.4 Third-party assets

Where deliverables include third-party assets (such as stock music, stock footage, or licensed fonts), usage of those assets is subject to the terms of their respective licenses. PGS will inform the Client of any such third-party licensing requirements.

7. Refund and satisfaction policy

7.1 Pilot projects

For new clients engaging PGS for the first time through a pilot or sample project: if you are not satisfied with the quality of the deliverables, we will redo the work once at no additional cost based on your specific feedback.

7.2 No cash refunds after delivery

Once deliverables have been completed and delivered to the Client, no cash refunds will be issued. We invest significant time and resources into each project, and our redo policy for pilot projects is offered as an alternative to cash refunds.

7.3 Refunds before delivery

If the Client cancels a project before any work has commenced, a full refund will be issued. If work has already begun but deliverables have not yet been completed, a partial refund may be issued at PGS's discretion, less the cost of work already performed.

8. Termination

8.1 Retainer agreements

Either party may terminate a retainer or ongoing service agreement by providing 30 days' written notice via email to the other party. Written notice must be sent to the email addresses on file for the respective parties.

8.2 Effect of termination

Upon termination:

• The Client is responsible for payment for all work completed up to the termination date.
• PGS will deliver all completed or in-progress deliverables to the Client.
• Any prepaid amounts for services not yet rendered will be refunded on a pro-rata basis.

8.3 Termination for cause

Either party may terminate the engagement immediately if the other party materially breaches these Terms and fails to remedy the breach within 14 days of receiving written notice of the breach.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement. This includes, but is not limited to, business strategies, unreleased content, financial details, and client lists. This obligation survives the termination of the engagement.

10. Limitation of liability

To the maximum extent permitted by law, PGS's total liability for any claim arising from or related to our services shall not exceed the total amount paid by the Client to PGS for the specific project or service giving rise to the claim.

PGS shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

11. Indemnification

The Client agrees to indemnify and hold harmless PGS, its owner, employees, and contractors from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• The Client's breach of these Terms.
• The Client's provision of materials that infringe on the intellectual property or other rights of any third party.
• Any misuse of the deliverables by the Client.

12. Force majeure

Neither party shall be liable for any failure or delay in performing their obligations under these Terms due to circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, government actions, internet outages, power failures, or other events of force majeure.

13. Governing law and disputes

These Terms shall be governed by and construed in accordance with the laws of Pakistan. PGS operates from Pakistan and serves international clients. Any disputes arising from or related to these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, the dispute shall be submitted to the competent courts of Pakistan.

14. Amendments

PGS reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with the revised "Last updated" date. Continued use of our services after modifications are posted constitutes acceptance of the updated Terms. For active retainer clients, we will provide written notice of material changes at least 14 days before they take effect.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

16. Entire agreement

These Terms, together with any project proposals, invoices, or written agreements, constitute the entire agreement between PGS and the Client regarding the subject matter herein and supersede all prior or contemporaneous communications, representations, or agreements, whether written or oral.

17. Contact us

If you have any questions about these Terms of Service, please contact us:

• Contact: via our contact form
• Website: podcastgrowthstudio.com